FAQS

Returns

We are not responsible for lost or stolen packages/items. I do not accept returns or refunds But please contact me if you have any problems with your order. Customer satisfaction is my goal! If you are dissatisfied with your purchase in any way please message me and I will do all that I can to find a solution to the problem. Refunds are not available for lost packages.

 

Processing time

The time I need to prepare an order for shipping varies.

out current TAT is 2-3 weeks. We strive to get it out sooner but during busy seasons please prepare for a 2-3 week TAT.

most of our items are made to order unless otherwise stated

For details, see individual items. 

 

Sizing details

please refer to the description of each item.

Our nylon headbands are a one size fits most.

if you have any concerns regarding the fit please contact us. 

 

Care instructions

accessories
We recommend only spot cleaning, do not put in washer or dryer.
let air dry.

clothes:
We recommend hand washing or machine washing in a cold and delicate cycle.
To prevent shrinking, dry on low setting or air dry


Wholesale availability
Please message us or email us for wholesale inquiries and prices